Accessibility Statement

Accessibility statement for The Society of St James

This accessibility statement applies to the domain: (“the website”) We firmly believe that the internet should be available and accessible to anyone and are committed to providing a website that is available and accessible to the widest possible audience regardless of their abilities. With this in mind, the website has been developed with the aim of adhering to the World Wide Web Consortium’s WCAG 2.1 to a AA standard. Complying with these guidelines helps us to ensure that the website is accessible to those users who suffer from blindness, visual or motor impairment, cognitive disabilities and beyond. The website is run by The Society of St James. We aim for the website to be available and accessible to as broad an audience as possible. For example, that means you should be able to:
  • Change colours, contrast levels, animations, highlighted content, audio and fonts
  • Remove image and, stop animations
  • Zoom in up to 300% without the text spilling off the screen
  • Navigate the website using only your keyboard
  • Adjust the website to be compatible with screen readers such as JAWS, NVDA, VoiceOver and TalkBack.
  • Select various disability profiles including epilepsy safe, vision impaired, cognitive disability, ADHD friendly, blind users and motor-impaired.
  • Use video transcription
We have also made the website text as clear and simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We have worked very hard to be able to support all major systems that comprise over 95% of the user market share, including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS, and NVDA (screen readers), both for Windows and MAC users.

Despite our best efforts, there may still be some pages, sections or features that are not fully accessible, are in the process of becoming accessible or are lacking adequate technological solutions to make them accessible. Please be aware that we are continually improving our accessibility, adding, updating and improving its options and features as well as developing and adopting new technologies.

On the website, we link to various external resources, some of these are external websites as those sites may not be developed with accessibility in mind, please refer to each site’s own policies and guidelines.

Feedback and contact information

If you need information on this website in a different format, such as accessible PDF, large print, easy read, audio recording or braille, then please get in touch either by calling us on 023 9229 4573, using our contact form or the email address below. Email: We’ll consider your request and get back to you in 5 working days.

Reporting accessibility problems with this website

We are continually looking to improve the accessibility of the website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, then please get in touch either by calling us on 023 9229 4573, using our contact form or the email address below.


If you’re not satisfied with how we’ve dealt with your problem, you can find information on a making a complaint here.

Contacting us by phone or visiting us in person

Find out how to contact us

Compliance status

At the time of publication, the website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Non-compliance with the accessibility regulations

Some of our online links are hosted on a third-party website and therefore cannot guarantee they are of a WCAG 2.1 AA standard for accessibility.